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James R. Prutsman, MBA

Senior Director

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James (Jim) Prutsman has more than 20 years of experience in the administration of some of the highest-profile class action settlements in the United States. He is a recognized expert with extensive experience in the planning, development of systems, process and procedures for the successful administration of hundreds of matters.

Jim consults with attorneys and companies to develop the processes and procedures for successful administration of a wide range of matters including market actions, consumer products, sales practices, insurance claims, securities, antitrust, environmental, employment, TCPA, and data breach. Additionally, Jim’s expertise includes oversight of the processes and procedures for identifying potential fraud, waste, and abuse in filed claims.

Jim has managed the successful administration on some of the nation’s largest class action settlements. He has delivered CLE presentations at numerous law firms and industry events including, The Federation of Defense and Corporate Counsel.  Jim has provided expert testimony before both state and federal courts regarding the administration processes and procedures used in the administration of court-approved class action settlements. Additionally, In the course of his class action experience, courts have admitted his expert affidavits for a wide range of class actions and consumer matters including product liability, insurance, consumer products, and TCPA cases.

Prior to joining Heffler Claims Group, Jim worked for two nationally recognized claims administration firms. Jim’s experience includes leading a technology steering committee and providing expert consulting services to clients on a diverse range of issues.

Prior to working in the Class Action industry, Jim designed and maintained telecommunications networks in addition to the development of several software systems for a financial services organization. Jim has a bachelor’s degree in Information Systems and Quantitative Analysis from Portland State University and holds an MBA from the University of Oregon.

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