Mass Tort Settlement Administration

mass tort lawsuitHeffler Claims Group has more than 50 years of experience providing our clients with creative solutions to complex mass tort settlement administration. Our mass tort leaders include attorneys who have dedicated their time in practices focused on mass tort, class actions, and other complex litigations. Drawing on this experience, Heffler designs and implements innovative plans tailored to meet the needs of any mass tort matter. Our considerable experience in mass torts includes cases involving pharmaceutical products, medical devices, asbestos, environmental contamination, toxic waste, and other types of personal injuries.

Mass Tort Managed Services by Heffler Claims Group

From initial intake to the final disbursement, Heffler Claims Group manages all of your mass tort managed services with expert efficiency and accuracy. Everything we do is in-house and customized so you can expect a highly responsive, top-caliber solution.

Consider the benefits of working with a leading mass tort administration provider:

  • Manage client intake with a professionally designed website and advanced call center capabilities.
  • Complete claimant qualification screening performed in multiple languages.
  • Initiate follow-up mailings, emails, and calls to achieve maximum qualified retention rates.
  • Mail retainer agreements and HIPAA forms in compliance with the law.
  • Retrieve, review, and validate medical records.
  • Disqualify claimants who do not meet standard inclusion criteria.
  • Prepare Plaintiff fact sheets, pulling relevant data points from medical records and summarizing.
  • Manage client communications, fielding inbound call center inquiries with speed, clarity, and efficiency.
  • Perform settlement administration, adhering to jointly developed protocols, on a set timeline.
  • Resolve liens and verify benefits, working with Medicare, Medicaid, the VA, and private lien holders.
  • Disburse settlements and escrow,providing fund management, tax reporting, and currency distribution.

What Makes Our Mass Tort Services Different?

Clients choose Heffler Claims Group for our:

  • Well-staffed contact center, trained with professionals who are well-versed in the medical and scientific issues implicated in mass tort cases. We anticipate frequently asked questions and other caller needs, and design dialogue outlines and scripting for use by live agents. Our contact center has round-the-clock, international and multi-lingual capabilities, with the flexibility to handle up to 10,000 calls per day.
  • Advanced, proprietary technology platform, which supports each step of the mass tort management process. Our experienced IT professionals are leaders in their industry and have designed and developed cutting-edge client portals that allow real-time access to critical data. Enjoy the benefit of custom-built websites and databases configured to meet the unique requirements and language preferences of your precise matter.
  • Nationally-recognized notice media service, which reaches claimants around the world with targeted print and electronic media campaigns designed for local, regional, national, and international publications.
  • Health and lien resolution experience, with an in-house team of certified public accountants and certified fraud examiners who have more than 40 years of experience in healthcare accounting and consulting. Heffler handles these matters in the mass tort context with efficiency and scale. We ensure compliance with applicable state, federal, and local tax reporting, and payment obligations. We are a premier provider of compliance services, assisting all manner of healthcare providers, fiscal intermediaries, law firms and governmental entities and have been involved with the Medicare program since its inception.
  • Reliable, in-house resources that eliminate the need to retain outside financial, tax, audit, or accounting services. Our in-house team includes attorneys, certified public accountants, forensic accountants, certified fraud examiners, and financial professionals. These experts have cultivated a solid background in healthcare accounting and consulting, as well as mass tort claims, establishing Heffler as a premier provider of support services on investigative accounting, compliance, and reimbursement matters.

Tap More Than 50 Years of Mass Tort Administration Expertise

Through the years, we have established a distinguished reputation as a thought leader in the field of claims administration. With a strict commitment to compliance and a progressive approach to media relevance, we continue to raise the bar. All of our services are tailored to your particular mass tort litigation requirements, regardless of size or level of complexity. Contact us to learn more about our mass tort managed services as well as our other claims administration practice areas.


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