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Case Study: How to Rectify Aging Class Data to Reach Class Members

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In a post-millennium age when data becomes outdated quickly, executing the necessary methods and using the best resources to bring class member data up to speed is essential in class action settlement administration. Ammari Electronics v. Pacific Bell Directory et al was a class action brought in the Superior Court of California, County of Alameda. This administration was a judgment distribution on behalf of a class of over 181,084 small business owners who bought California Yellow Pages advertising from defendant…

Register Now: Navigating Class Action Settlements Amid New Guidelines and Rules

Is your settlement compliant with recent rules and guidelines? Join Jim Prutsman, Heffler Claims Group (Heffler) Senior Director, at the Class Action Mastery Forum on Jan. 17 to explore how to navigate new class action terrain, including from the Northern District of California and amendments to Rule 23. From headline-grabbing data breach cases to nationwide consumer and wage & hour cases, these new guidelines will impact claims administration, class members, and practitioners. The panel will walk through recent cases and…

These Postage Increases May Impact Your Class Action Settlement

If you have a notice mailing planned for after January 27, 2019, read on to learn about potential postage increases. The United States Postal Service (USPS) approved a 2.5 percent shipping services price increase to go into effect this month, varying by product. It’s the largest increase the USPS has requested since 1991. Lawyers and settlement administrators looking to do large mailings in 2019 will want to pay attention to whether or not presorted and metered mail prices are impacted,…

Heffler’s Free Resources for 2018 Class Action Practitioners

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The Heffler Team is excited to continue our growth and success in to the new year. But before we do, we would like to thank our partners and clients, whom we are excited to see grow along with us. To say thank you, we put together our most popular free, class action resources and our most exciting firm news in one 2018 wrap-up page. In 2018, Heffler offered free resources to class action practitioners of all experience levels. With significant industry changes such as amendments to Rule 23, and procedural guidance changes…

What’s the Most Cost-Effective Approach to Setting Up a Contact Center for your Class Action Settlement?

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Attorneys have various options when it comes to setting up a contact center for a class action settlement, but how do you choose the best option for your case that will satisfy the courts? In class action settlement administration, a contact center offers the options of using interactive voice response (IVR) or trained live agents to provide important information about a class action settlement and help class members navigate the claim filing process as needed.  The decision to use IVR…

6 Reasons to Partner With Heffler for Settlement Administration

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Heffler Claims Group has more than 50 years of results for thousands of class action cases worldwide. With that experience comes the unique ability to provide you with proven and efficient solutions that save time and money.   You work directly with our leadership, beginning to end.  Our clients work directly with our leadership from the first handshake through the end of a case. Cases are not passed down to junior employees, and our leaders are well-versed in every single aspect of the settlement administration….