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Industry Innovators: A Spotlight on Michael Makofka

With over 50 years in the class action settlement administration world, the team at Heffler Claims Group is the most experienced in the industry. From our contact center to our administration operations, Heffler is a diverse mix of people ready to serve class action practitioners and class members alike.

Our employee spotlight series highlights team members who go above and beyond every day. Get to know the hard-working people who make up the heart of Heffler. Below we highlight Heffler team member Michael Makofka.

What are your responsibilities at Heffler?

I work in the mail and scanning department at Heffler. I handle incoming mail for each case, including prepping mail for scanning and preparing weekly reports for our cases. In addition, I handle outgoing deliveries with the post office and distribute mail within the firm.

What is the most interesting aspect of your job?

My job means having to quickly adapt to any situations that arise in a case. It’s also interesting to see some of the responses from claimants.

Tell us a little bit about yourself.

I graduated from Temple University Class of 2009 with a BA in English and a minor in Philosophy. I’m an avid music lover, coming from a music-oriented family. My favorite genres include jazz, funk, blues and progressive rock. My other hobbies include reading, traveling, and video games.

What motivates you?

Having a sense of purpose, knowing that what I’m doing is worthwhile.

Heffler Claims Group
Heffler Claims Group is a national leader in class action settlement administration, specializing in the notice and administration of complex legal matters. Together with Prime Clerk, the leading bankruptcy claims and noticing agent and another Duff & Phelps company, we offer the most comprehensive administrative services in the industry.


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