General

4 Reasons to Book an Accredited Class Action CLE Program

It’s never too early to be thinking about your continuing legal education (CLE) credits for the year. Regardless of whether your state bar requires you to complete CLE credits each year, these programs are beneficial for any attorney looking to keep up with evolving guidelines, new amendments, and industry trends, especially within the ever-changing class action industry. And what better way to expand your knowledge and fulfill your credit obligations than while enjoying a free meal with your colleagues. That’s…

Industry Innovators: A Spotlight on Tara Pawlowski

With over 50 years in the class action settlement administration world, the team at Heffler Claims Group is the most experienced in the industry. From our contact center to our administration operations, Heffler is a diverse mix of people ready to serve class action practitioners and class members alike. Our employee spotlight series highlights team members who go above and beyond every day. Get to know the hard-working people who make up the heart of Heffler. Below we highlight Data Entry Clerk…

Class Action Tools and Resources for Attorneys through 2020

It’s been a big year for Heffler Claims Group and we’re extremely thankful to our clients and friends for making it happen. This year we hit many milestones of growth and success, like joining the Duff & Phelps family of companies and administering one of the largest international data breach cases in history. We even launched a CLE program for law firms around the country to bring educational credits right to your firm. Our goal, as always, is to make…

Heffler’s 2019 Industry Innovators

Colleagues looking at a laptop

This year Heffler Claims Group launched the Heffler Innovator employee spotlight series, recognizing the hardworking team members that keep Heffler at the forefront of class action settlement administration. From our contact center to our administration operations, Heffler is a diverse mix of people ready to serve class action practitioners and class members alike. Our employee spotlight series highlights team members who go above and beyond every day. Check out what this year’s Innovators had to say about their favorite thing…

5 Ways to Easily Compare Class Action Settlement Administrator Proposals

It can be difficult to truly compare proposals from different class action settlement administrators when each proposal is starting from its own template and possibly working with different assumptions. With courts around the country asking for increased transparency, it’s important for plaintiff and defense attorneys to know what to look for in estimates, including red flags and hidden fees. 1. Look for Hourly Rates Hourly rates are often necessary in settlement administrator proposals, but you never want them buried as…

Preparing for Class Action Settlements Picked Up by Media

A viral media story can throw a wrench in your plans for a seamless class action settlement process if you’re not anticipating it. Large data breaches and highly charged consumer cases are particularly likely to go viral due to class sizes and the emotional connection for class members. While elevated media coverage certainly works well to inform class members of their rights and ability to make claims, the negative results are often unanticipated. Consider what happened to one large beverage…