General

The Impact of a Struggling U.S. Post Office on Class Action Settlements

The COVID-19 lockdown has had lasting impact on countless individuals and businesses, including the United States Postal Service, who may need a bailout. The Postal Service is seeing a large decline in revenue as businesses cease mail advertising. According to the Associated Press, mail volume has decreased 30 percent compared to this same time last year. But what would a drastic change in the U.S. Postal Service mean for class action settlements? Class Action Notice In 2018, amendments to Rule…

On-Demand Webinar: Cybersecurity for Class Action Attorneys in a COVID-19 World

Where cybersecurity stands during COVID-19, what steps you should be taking, and preparing for the new normal. Attorneys all over the world are adjusting to working remotely. This means remote court appearances, mediations, settlement conferences, and much more. It also means attorneys, their clients, and their strategic partners need to seriously consider the strength of their cybersecurity as we operate over personal Wi-Fi and remote IT departments. Courts are looking to counsel to continue mediation and reach settlements. And as…

Are You Doing Enough to Drive Claim Rates?

A high claim filing rate is one indicator that Courts are increasingly looking at when deciding whether or not to approve a class action settlement. Judges often interpret high claim rates as a means of measuring meaningful relief for class members. With that in mind, the Federal Trade Commission (FTC) is paying increased attention after releasing a report that found most consumer class actions have average claim rates of 9 percent or less when looking at cases with some form…

A Complex Product Liability Claims-Made Settlement

Product liability settlements often require unique claim validation solutions, such as utilizing proprietary technology to allow class members a way to upload required evidence. In this claims-made settlement, Plaintiffs alleged that Cross Timbers Decking, DuraLife Decking, and Railways Railings manufactured between 2002 and 2012 were defective. Defendant GAF Materials Corporation (GAF) denied fault, wrongdoing and liability, but agreed to the MDL settlement to avoid expensive and protracted litigation. Heffler Claims Group (Heffler) was chosen to handle the administration of this…

The Importance of Electronic Payments in Class Action Settlements Amid COVID-19

As the world begins to settle into a new normal of staying home, and businesses, including banks, start to work within new health restrictions, electronic payment is more relevant than ever. Electronic payments, such as direct deposit or digital vendors, is not a new concept for class action settlement administration. In recent years, Courts have suggested attorneys consider electronic payments to increase class member participation. The world is facing a pandemic that led to modifications of bank hours, stay-at-home orders,…

TCPA Compliance Checklist for Businesses

The Telephone Consumer Protection Act (TCPA) was signed into law in 1991 as a measure to protect consumers from unwanted or unnecessary automated telemarketing phone calls. Since its passage, TCPA class action lawsuits have carved out a path in the consumer class action industry, especially as it evolved with technology. In 2003, additions to the law prohibiting auto-dialed calls, pre-recorded messages, unsolicited faxes, and text messages were added. By 2013, the law was updated to require express written consent for…

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