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Industry Innovators: A Spotlight on Sylwia Kolaszewski

With over 50 years in the class action settlement administration world, the team at Heffler Claims Group is the most experienced in the industry. From our contact center to our administration operations, Heffler is a diverse mix of people ready to serve class action practitioners and class members alike. Our employee spotlight series highlights team members who go above and beyond every day. Get to know the hard-working people who make up the heart of Heffler. Below we highlight Heffler Claims Analyst…

What is an ISO Certification and What Does it Mean for Your Class Action Settlement?

Data breach and privacy class action settlements put the security and integrity of data at the forefront, especially for class members whose information has been compromised. Class action settlement administrators have an important responsibility to meet the highest data security standards possible and be able to prove so through third party validation. What is an ISO 27001 Certification? Simply put: this certification ensures an organization is reaching international standards for data security. Issuing body, International Standards Organization, sets standards to…

Mitigating Fraudulent Claims in Class Action Settlements

Businesswoman holding tablet pc entering password. Security concept

Fraudulent claims filed in class action settlements potentially waste settlement money, which impacts both sides of the aisle and in the end negatively effects class members. Combating fraud requires a mix of technology and strategy. It’s important to keep in mind that the claims process should still be as simple as possible for class members but taking the steps to mitigate fraud ensures a fair and secure process. 1. Use technology to prevent claims submitted by bots It’s no industry…

4 Reasons to Book an Accredited Class Action CLE Program

It’s never too early to be thinking about your continuing legal education (CLE) credits for the year. Regardless of whether your state bar requires you to complete CLE credits each year, these programs are beneficial for any attorney looking to keep up with evolving guidelines, new amendments, and industry trends, especially within the ever-changing class action industry. And what better way to expand your knowledge and fulfill your credit obligations than while enjoying a free meal with your colleagues. That’s…

Industry Innovators: A Spotlight on Tara Pawlowski

With over 50 years in the class action settlement administration world, the team at Heffler Claims Group is the most experienced in the industry. From our contact center to our administration operations, Heffler is a diverse mix of people ready to serve class action practitioners and class members alike. Our employee spotlight series highlights team members who go above and beyond every day. Get to know the hard-working people who make up the heart of Heffler. Below we highlight Data Entry Clerk…

Class Action Tools and Resources for Attorneys through 2020

It’s been a big year for Heffler Claims Group and we’re extremely thankful to our clients and friends for making it happen. This year we hit many milestones of growth and success, like joining the Duff & Phelps family of companies and administering one of the largest international data breach cases in history. We even launched a CLE program for law firms around the country to bring educational credits right to your firm. Our goal, as always, is to make…

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