Featured Cases

This calling campaign was a follow-up to a class action Heffler Claims Group administered some years ago. Our agents were responsible for reaching out to class members who had not cashed their checks. Our agents were expected to be knowledgeable…
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Walmart Superstores  (October 2012 – March 2013) The time frame for these individual calling campaigns was seven (7) business days. In that timeframe, our call center agents made approximately 2,500 outbound calls to Wal-Mart superstores nationwide. This project also required over…
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