Americans spend more than $10 trillion a year on consumer products, from food and transportation to technology and luxury goods. Consumer spending accounts for 70% of our Gross Domestic Product. And with that level of volume, companies sometimes fail to live up to consumer expectations and can even find themselves facing consumer class action lawsuits. These lawsuits include defects, mislabeling, and unfair or deceptive trade practices among others. Thousands of product liability cases are resolved with individuals and as class actions each year.
Given the complexity of consumer class actions and the high visibility that often comes with these cases, an experienced claims administrator is an essential partner. For more than 50 years, Heffler has served as a neutral claims administrator in these matters to ensure transparency regarding settlement administration requirements, brand protection, and stakeholder expectations. We have extensive experience working with class counsel, companies and their counsel in the successful administration of consumer and product liability settlements. Our goal is to make the class action claims process go as smoothly as possible. No area of product liability is too complex for Heffler’s industry-leading team. Our considerable experience in product liability includes cases involving food and beverage, pet supplies, building materials, technology, medical devices, and much more.
Heffler Claims Group offers unparalleled technology and expertise in the administration of your product liability class action. Working with us as a neutral settlement administrator ensures the transparency, professionalism, and expediency expected by stakeholders, the courts, and class members alike. As one of the most experienced full-service teams in the industry, we are equipped to handle every aspect of the notice and administration in-house, including:
First and foremost, we are creative problem-solvers. Heffler understands the challenges faced, from getting your class action certified the first time around to combating fraud. We provide rigorous analysis to ensure your notice plan complies with Rule 23’s requirements. Our media team uses sales data and demographic data to inform the class notification inquiry. Our goal is to take a proactive approach that solves problems before they arise.
Some of the product liability cases we’ve administered include:
Heffler Claims Group’s experience in administering large product liability settlements includes other notable litigations:
Request a proposal from Heffler Claims Group to determine the costs and benefits of working with us to run the administration of your next consumer class action lawsuit.