Insurance Class Action Settlements

If you’re a class action attorney looking to avoid pitfalls and settle matters as efficiently as possible, working with an experienced insurance class action settlement administrator is a wise decision. Heffler Claims Group is a leader in class action claims administration with over 50 years of industry expertise, including in insurance consumer class action lawsuits.

Insurance Class Actions Can Be Complex

Insurance class actions can include allegations of fraud or statutory violations. Many plaintiffs are policyholders who believe they were denied benefits to which they were entitled under their insurance policies. Other insurance cases involve claims for deceptive trade practices, bad faith, breach of contract, infringement of consumer protection rights, prohibitions against fraud, or unfair competition.

Insurance class actions are subject to a heightened level of judicial scrutiny. Judges tend to be more involved in the administration of these settlements, including the content and method of notice distribution, attorney time records, how potential class members are located, and how claims are processed. Further, because insurance class action settlements are often complex, many class action attorneys rely on Heffler Claims Group to manage the notice and administration of these settlements. 

Heffler tracks developments that impact consumer class actions, including insurance class actions. We follow all procedures dictated by the Class Action Fairness Act of 2005, the recent amendments to Rule 23, the Northern District of California’s Procedural Guidance for Class Action Settlements, and other standards. Along with following changes in Federal Courts, we are well-versed in relevant state laws, especially in those states where many state class actions are filed, such as California, New York, Illinois, Massachusetts, and Texas. By partnering with our team early in the litigation, attorneys set their firm and their client on a path toward a successful settlement administration.

What We Do

Heffler Claims Group offers a full range of services to help the insurance class action attorney, including:

• Consulting – Find out about potential challenges before they arise and take a proactive approach.
• Notice Media – Our notice media expert can reach high percentages of class members.
• Support – We have a multilingual in-house call center trained to answer claimant inquiries 24/7.
• Claims Validation – Our team looks for fraud, validates claims, and processes with efficiency.
• Distribution – We execute the settlement as per court orders using industry best practices.
• Reporting – Our robust data collection organizes all information in a clear, concise manner.

We are dedicated to protecting and maintaining confidentiality when handling sensitive class member data throughout the settlement administration process. Heffler’s commitment to our clients’ data security is evidenced by Heffler’s ISO27001 Certification. Our sophisticated proprietary technology is capable of handling large volumes of data and providing customized processes to deliver cost-effective solutions that meet your needs.  You can trust in our renowned team, reputable services, and industry-leading processes throughout every phase and facet of litigation.

Previous Heffler Insurance Clients

• Horizon Blue Cross Blue Shield of New Jersey
• Shelter Insurance 
• EMCASCO Insurance Company  
• Liberty Mutual Fire Insurance Company
• Family Benefit Life Insurance Company
• Lloyd’s London
• Nationwide Insurance
• Safe Auto Insurance
• Homesite Insurance
• Federal Insurance Co.

Contact us for a consultation to discuss the costs and benefits of working with an experienced class action administrator. Let us handle the administration so you can focus on winning your case.