Differentiators

With more than 50 years of results for thousands of class action cases worldwide, Heffler Claims Group is the leading choice in class action notice and administration. A division of global advisor Duff & Phelps, we offer the most comprehensive administrative services in the industry. Together with Prime Clerk, the leading bankruptcy claims and noticing agent and another Duff & Phelps company, we blaze the trail as thought leaders and industry innovators.

As a member of the Duff & Phelps family of companies, we have nearly 3,500 professionals in 28 countries around the world and provide our clients with world class IT, cybersecurity, and global notification and administration capabilities for class action claims administration including Consumer, Antitrust, Securities, Data Breach, and Mass Tort matters.

Why partner with Heffler?

With more than 25 years of experience each, the members of our leadership team are well-versed in every single aspect of the settlement administration process and have a proven track record of consulting with both Plaintiff and Defense counsel. We work closely with all the parties involved, often before settlement agreements are finalized, to ensure a smooth, well-planned, and complete settlement administration.

  • State-of-the-art-technology for both straightforward and complex class action cases.

From straightforward class action settlements to the most complex cases in the country, Heffler’s proprietary claims administration system, coupled with our team of highly-skilled IT professionals — including web developers, programmers, and data specialists – allows us to handle any case with unlimited capacity. Today, more than ever, technology is critical to the successful administration of a settlement. Beyond outcomes, our continued investment in technology allows for a seamless experience, providing our clients with 24-hour access. As industry leaders, we pride ourselves on always innovating our technology, processes and procedures to raise the bar in our industry and to advance our client delivery and results.

  • Recognized leader in media planning for class action, product recall and crisis outreach.

Through our full-service, in-house media team HF Media, Heffler offers superior outreach programs that are rooted in analytics, validated by third-parties and highly defensible in court. HF Media, which is led by one of the industry’s most distinguished legal notice and communications experts, specializes in legal notice and has successfully planned and implemented hundreds of Court Approved notice programs, government enforcement actions and recalls, including some of the largest worldwide.

  • Complete in-house claims administration, settlement and distribution services.

For decades, Heffler has assembled the in-house resources necessary for effective class action administration. Today, we’re the only claims administrator to offer a complete, in-house team of US-based experts to handle any case from mediation through conclusion. With attorneys, CPAs, media and public relations experts, MBAs, and IT specialists, we provide our clients with a full-service notice and administration solution that allows for a seamless experience, case continuity, quality control, and cost savings.

  • Originator of industry-wide claims procedures with a proven track record.

Heffler began administering class action settlements in the mid-1960’s when demand for these services first emerged. Today, many of the methods and procedures we created years ago and continually improve, are still tried and proven processes used industry-wide. Our leadership team remains at the forefront of the class action space by actively participating in panels and thought leadership initiatives, by serving on committees to help write and refine the rules, and by testifying in the Courts.

Request a proposal from Heffler today!

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