The Trusted Partner in Legal Administration

Heffler Claims Group (Heffler), a division of global advisor, Duff & Phelps, is a national leader in class action settlement administration, having specialized in the notice and administration of complex legal matters for more than 50 years. Together with Prime Clerk, the leading bankruptcy claims and noticing agent and another Duff & Phelps company, we offer the most comprehensive administrative services in the industry. As a member of the Duff & Phelps family of companies, we have nearly 3,500 professionals in 28 countries around the world and provide our clients with world-class IT, cybersecurity, and global notification and administration capabilities for class action claims administration including Consumer, Antitrust, Securities, Data Breach, and Mass Tort matters.

As the time-tested leader in our field, Heffler has processed millions of claims, mailed over tens of millions of notices, expedited hundreds of thousands of calls, and distributed billions of dollars in compensation to class members worldwide. This experience, coupled with our dedicated team of professionals and state-of-the-art technology, enables us to deliver a full-service class action notice and administration solution that allows for a seamless experience, case continuity, quality control, and cost savings.

We provide clients with the practical knowledge needed throughout the administration process to proactively anticipate potential risks before they occur and recommend proven solutions to protect the interests of all stakeholders.

Our History

Heffler’s founding partner Mr. Jacob Heffler – who started his career with the FBI’s Bank Fraud Division under J. Edgar Hoover – was at the forefront of the claims administration field from the beginning. With his background and knowledge of forensic accounting, Mr. Heffler established a solid team of professionals with a unique perspective on the process and special expertise in law, accounting, tax, and governmental rules and regulations.  From the beginning, Mr. Heffler recognized the importance of developing talent and building strong relationships with clients – a management philosophy that is still the cornerstone of the Heffler Claims Group today.

In 2019 Heffler Claims Group was acquired by Duff & Phelps, a global advisor that protects, restores and maximizes value for clients. The acquisition builds on Duff & Phelps’ expanded business services offering, including noticing solutions and claims administration, following the firm’s earlier acquisition of Prime Clerk.

We continue to lead the way in legal notice and class action settlement administration services and maintain our status as an industry leader by constantly evaluating and refining our technologies, processes, and procedures to ensure we provide our clients with the most efficient and cost-effective services possible.

We have expertise in all aspects of settlement administration for antitrust, securities, employment, mass tort, consumer and government enforcement matters, but we also offer what other administrators lack – personal service on each and every case from a leadership team that consists of the most experienced professionals in the industry.

Learn more about the Heffler difference.


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