- HF MEDIA LLC
- Practice Areas
“Heffler Claims Group consistently maintains a well-controlled and secure servicing environment to protect the confidentiality, integrity and availability of collected information. We make ongoing investments in people, processes and technology to ensure that our technology and communications continues to exceed industry standards.”
Clients rely on the expertise of Heffler Claims Group to deliver results. As a trusted leader in class action administration, our team of professionals offers over 45 years experience in managing the claims process, using a streamlined technology platform that enhances communications and performance. Our full-time staff of experienced Information Technology professionals develops custom case websites, and supports all claims administration applications, databases and IT operations infrastructure. They are highly skilled in designing and implementing websites, databases and claims administration systems, and are proficient in the areas of data analysis and reporting, and IT operations. Our commitment to excellence and technical superiority is surpassed only by a lasting loyalty to our clients.
An advanced technology platform supports each step of Heffler’s administration process. Our cutting-edge system consists of sophisticated hardware and a suite of proprietary software modules custom-configured to meet the unique requirements of each case. The platform’s capabilities range from real-time case updates and electronic claim confirmation to correspondence tracking, claims analysis, claims calculation, and more:
Data privacy and security are paramount features of the advanced Heffler technology platform. Numerous physical and logical security controls are built into both the platform and the organization’s facilities, allowing for extreme granular, role-based security to be enforced and monitored. Typical examples of protections include: